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No. 44, Sembudoss Street, Parrys, Chennai – 600 001
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      At Fluid Valve Co., we aim to ensure your satisfaction with our hardware products. Please review our Return and Refund Policy to understand the procedures for returning items and seeking refunds.

      1. Returns:
      – You may return products within 7 days of receiving your order.
      – To initiate a return, please contact our customer service at fluidvalveco@gmail.com to obtain a Return Merchandise Authorization (RMA) number.

      2. Eligibility for Returns:
      – Products must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.
      – Certain products, such as [list exceptions], are not eligible for return for hygiene or safety reasons.

      3. Return Shipping:
      – Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
      – We recommend using a trackable shipping method for returns.

      4. Inspection and Processing:
      – Returned items will be inspected upon receipt.
      – Refunds will be issued once the returned items are confirmed to meet our return eligibility criteria.

      5. Refund Timeframe:
      – Refunds will be processed within 10-15 business days of receiving the returned items.
      – The timeframe for the refund to reflect in your account may vary based on your payment method.

      6. Exchanges:
      – We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

      7. Defective or Damaged Items:
      – If you receive a defective or damaged item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or issue a refund.

      8. Cancellation Policy:
      – Orders can be cancelled within 24 hours of purchase. Contact our customer service promptly if you wish to cancel your order.

      9. Contact Us:
      – For any questions or concerns regarding returns and refunds, please reach out to our customer service at fluidvalveco@gmail.com.

      By making a purchase with Fluid Valve Co you agree to the terms outlined in this Return and Refund Policy.

      Thank you for choosing Fluid Valve Co!

      Fluid Valve Co
      No. 44, Sembudoss Street, Parrys,
      Chennai, Tamil Nadu, 600001
      fluidvalveco@gmail.com
      +91 86105 59621